Your Returns and Exchange request must be submitted to our customer service team via email to us. Please include the followings in the email:
(i) Your Order Number,
(ii) Your Email Address,
(iii) Your Personal Details – full name, contact handphone number & order delivering address,
(iv) Your Justify Reasons for Return & Exchange.
Upon acceptance of the request, you will receive an email stating so, but the cost of returning delivery to our company and exchange delivery back to you (if needed) are fully under your own cost, except Defective products. Please kindly don’t return back to us without receiving our email of acceptance for return & exchange, otherwise the return of products are not accepted.